Our 24 hour IT help desk is second to none in Australia, here’s just a few reasons why:
All our clients have primary and secondary Client Services Managers to ensure you can reach a helpful ear in a hurry.
A team focused on running our business around your business, not vice versa. That’s why we implement software updates and server maintenance when you want, not when it suits us.
We know that IT issues have a habit of occurring after hours (particularly when you are working late to get a job over the line!). We’re one of the only IT service companies in Australia to have a 24 x 7 x 365 day a year support team dedicated to ensuring nothing gets in the way of you doing business.
A team of real IT technicians based right here in Australia. Our 24 hour IT helpdesk is 100% located in Australia, with no calls sent offshore.
We have some of the most experienced IT professionals in the country and we keep it that way by investing in regular training for our staff.